We have listed most commonly asked questions in this section.

1. What is a Hemp Extract? What are cannabinoids?

2. Is hemp extract oil legal?

3. Will I get ‘high’ using it?

4. What do our hemp extract oils contain?

5. What is the difference between your Hemp CBD, Balance, Pure, Blend and Total?

6. What is the difference between your Original and Concentrate (6x / Plus) oils?

7. Which oil should I choose?

8. What makes our hemp extract oils so good?

9. Can you explain the test certificates?

10. How can hemp extract oil help me?

11. What is the endocannabinoid system (ECS)?

12. Is hemp extract oil safe for me?

13. How do I take the oil?

14. How much and how often should I take it?

15. Where is the hemp grown?

16. Where are our hemp extract oils made?

17. How is the oil extracted?

18. How do I best give the Pet Blend oil to my four legged friend?

19. How many drops should I give my pet?

20. Where is our Cream made?

21. What makes our Cream so good?

22. Are cannabinoids from hemp as good as cannabinoids from marijuana?

23. What's the difference between hemp and marijuana?

24. What is the difference between hemp seed oil and high cannabinoid content hemp oil?

25. What countries do we ship our hemp extract oils and cream to?



1. What is a Hemp Extract? What are cannabinoids?

Cannabinoids are a class of naturally occurring constituents of agricultural hemp/cannabis, commonly used to support general wellness. Our Hemp extracts are also known as cannabis oil (with significant amount of naturally occurring cannabinoids), as Cannabis is the umbrella term that both agricultural hemp and marijuana fall into. We sell hemp extract oils, not marijuana.

Because of the care and skill used in extracting the raw hemp, our oils yield a full spectrum botanical extract.  Our hemp extracts contain over 80 different phyto-cannabinoids of which cannabidiol (CBD) is the most abundant.  Other cannabinoids present include CBDA, CBC, CBG, CBGA, CBCA and many others. In addition to the cannabinoids naturally present in our agricultural hemp extracts, there are also many other types of natural molecules and phyto-chemical compounds such as amino acids, carbohydrates, vitamins (including B1, B2, B6, D), fatty acids (including omega 3 & 6), trace minerals (including iron, zinc, calcium, magnesium, potassium), beta-carotene, chlorophyll, flavanoids, ketones, nitrogenous compounds, alkanes, glycosides, pigments, water, and terpenes. The most common terpenes in our hemp extracts are Myrcene, Beta-caryophyllene, Terpinolene, Linalool, alpha-Pinene, beta-Pinene, Nerolidol og Phytol, trans-alpha-Bergamotene, Limonene/ beta-Phellandrene (Co-elution), and alpha-Humulene.

Our products are completely natural botanical extractions, therefore the texture, flavour and colour are subject to natural variations.

2. Is hemp extract legal?

Yes. Our Hemp extract oils are legal to buy, we ship Europe wide. We are registered with the British Food Standards Agency and comply with EU food labelling guidelines.  

3. Will I get 'High' using it?

No. Hemp extract is non-psychoactive.

The compound that causes the ‘high’ is THC. All our oils are made from hemp and only contain trace amounts of THC, well within the legal limit. There is no psychoactive effect when taking our products.

4. What do our Hemp extract oils contain?

Our oils contain a Full spectrum CO2 extract which makes it very nutritious.

There are over 113 different phyto-cannabinoids (phyto means from a plant). In addition to the cannabinoids present in our industrial hemp oil extracts, there are also many other types of natural molecules and phyto-chemical compounds such as amino acids, carbohydrates, vitamins (including B1, B2, B6, D, & E), fatty acids (including omega 3 & 6), trace minerals (including iron, zinc, calcium, magnesium, & potassium), carotene, chlorophyll, flavanoids, ketones, nitrogenous compounds, alkanes, alcohols, glycosides, pigments, hemp seed oil, water, and terpenes. The most common terpenes in our CBD oils are Beta-caryophyllene, alpha-Humulene, Caryophyllene, alpha-Bisabolol, Myrcene, alpha-Pinene, and many others. For a full list please view the terpine test certificates.

It is widely understood that the primary active ingredients in botanical remedies can be enhanced through interaction with secondary compounds. Our hemp extract contains a wide range of such compounds and many other non-cannabinoid compounds are also produced by this wonderful plant and are present in our extract. Studies suggest many of the compounds in hemp/cannabis work together to produce a synergy of effects. For example, terpenes incrementally increase the overall effectiveness of the oil. The effect of all these compounds working together and regulating each other will be much different than the effects of any part working alone. In other words, hemp/cannabis is made up of many many different compounds that work together. This is called the entourage effect

The high quality extract is then carefully emulsified in finest natural oils.

5. What is the difference between your Hemp CBD, BALANCE, PURE, BLEND and TOTAL oils?

CannaWell genuinely care to provide clean and fine quality hemp extract oils.  We are the exclusive European distributor for the much loved and trusted Bluebird Botanicals who are based in Colorado.  The oils crafted with care by Bluebird are:

Hemp PURE oils: the thick tar like cannabinoid rich extract is emulsified in organic coldpressed hempseed oil to give it that wonderful droppable consistency.

Hemp BLEND range: the cannabinoid rich extract is blended with cold pressed Black Cumin Seed (Nigella sativa),  wildcrafted Francincense (Boswellia carteri) oil extract and hempseed oil. Francincense and Black Cumin Seed oil are also used for general wellness and we highly recommend you research what is being shared about them.

Hemp TOTAL:  is a special formulation, it contains both the decarboxylated/heated (i.e. CBD) and non-decarboxylated/raw (i.e. CBD-A) forms of cannabinoids, in a 1:1 ratio. In addition, included are steam (water) distilled hemp extract which contains a significant amount of additional therapeutic constituents known as terpenes. Our steam (water) distilled hemp oil contains at least 26 different aromatic terpenes plus various aldehydes and ketones. With both forms of cannabinoids and the steam distilled hemp, Hemp TOTAL is the most comprehensive hemp product we know of.

More recently we have added two new oils, CO2 extracted, crafted in Europe.

Hemp CBD:  A fine CBD oil, hemp extracted and blended with organic hempseed oil.  It has a particular mild taste and is great for those who look for best quality CBD.

Hemp BALANCE:  The Hemp Balance is half way between the Hemp PURE and Hemp TOTAL.  The hemp extract contains a ratio of approx 80:20 CBD/CBDA along with other cannabinoids, phytonutrients and terpenes.  It's an all-rounder supplement.  It is worth noting that is has a slightly stronger taste than our other products.  

6. What is the difference between your Original and the 6x/Plus range oils?

The original range contains a lower amount of milligrams CBD/cannabinoids per serving, whilst the 6x/Plus range details in instructions for use a higher amount of milligrams.  Further details are given on the relevant product pages.

7. Which oil should I choose?

The first choice is whether you want the original strength of concentrate oil.  In point 5 of the FAQ we've summarised the different qualities and contents of our oils.  

8. What makes our hemp extract oils so good?

The hemp is grown on pristine soil, the extract is made with skill and care and is tested for potency and purity before being blended into our premium food supplements. Every step of the process is carefully handled to ensure quality, consistency and pure natural goodness.

9. Can you explain the test certificates?

We will do our best.

Potency test. We test the cannabinoid profile in the full spectrum CO2 extracted hemp. It also shows the amount of THC present which occurs naturally in the hemp plant. The total of THC is below the EU limit of 0.2% for hemp food products. These tests results also enable the producers to ensure that when the extract is blended that the advertised amount of cannabinoids is in every bottle.

Terpene Test. Terpenes are not yet much understood but are exciting the industry. Most plants contain terpenes , they are classified as organic compounds. Terpenes not only affect the aroma and flavour but are also being investigated scientifically for health and wellbeing properties. In our certificates we test for terpenes present and we suggest that you do some online research to find out more. Terpines also contribute to the synergistic effect of the full spectrum extract.
Heavy Metals Test. Hemp has so many great qualities, one of them being that it draws heavy metals from the soil and absorbs it into the plant. Hence it is used in some areas for soil remediation. However, when making a hemp based food supplement, it is essential to ensure that the hemp is grown on healthy and pristine soil. The test certificates show that our hemp is grown in clean soil and our supplement are pure.
Pesticides Test. The test certificates show that the hemp used for our oils is free from any pesticides, none were used during the plants growth cycle. Mycotoxins (Moulds). It is also best practice to test for moulds because as the plant is dried, fungus and moulds can grow and by testing the extract and oils it gives extra confidence in our premium oils.

10. How can hemp extract oil help me?

A high cannabinoid Full Spectrum Co2 Hemp Extract is an excellent food supplement. It delivers essential nutrients to our body’s endocannabinoid system (ECS). If our ECS functions better, many benefits, often unexpected occur.

May we suggest you research online for information and benefits of hemp and hemp cannabinoids. When doing so we encourage you to look for informational sources that aren't involved with the sales of any food supplements. There are many educational sources for cannabinoid research.

If you suspect you may have a disease or are seeking help for a specific disease you should consult a qualified medical professional before using hemp extract oil or any other food supplement.

11. What is the endocannabinoid system (ECS)?

All humans and vertebrate animals (mammals, fish, birds, reptiles) have an endocannabinoid system. The ECS is active in everyone – from before birth to the end of your life.

The ECS is perhaps the most important physiologic system involved in establishing and maintaining human health - homeostasis. Homeostasis is the ability of the body to maintain stability needed to function properly.

The endocannabinoid system (ECS) helps regulate several functions in our body such as the nervous, digestive, reproductive, immunological and endocrine system amongst others. We constantly produce endocannabinoids in our bodies, however, due to many reasons, whether it is lifestyle, pollution or any other reason our ECS may not function optimally. By taking a high quality hemp extract, nourishing nutrients are delivered to our ECS.

Endocannabinoids and their receptors are found throughout the body: in the brain, organs, connective tissues, glands, and immune cells. In each tissue, it performs different tasks; the goal is always the same, homeostasis, balance and stability, which aids our health and wellbeing.

There is much information about the endocannabinoid system (ECS) online and we encourage you to find out more about one of our body’s most fascinating systems.

12. Is hemp extract oil safe for me?

Yes. Hemp extracts are considered to be generally safe.

13. How do I take the oil?

We recommend that our hemp extract oils are dropped under the tongue, keep the oil in your mouth for 60 seconds before swallowing. This allows a better absorption of nutrients.

14. How much and how often should I take it?

The ideal serving size for different circumstances is not exactly known. The general guidance is 15 drops per day. However, some people respond to lower amount of drops, others prefer to take more. That is why we also have the concetrate range, our 6x oils. It is also worth considering the weight of a person. A lighter person most likely won’t need the same amount as someone heavier to gain a similar result.

As everyone’s circumstances are different, how your endocannabinoid system performs and reasons for taking hemp extracts vary. 

There is one other important point which is that your body will build up storage of cannabinoids which can stay bound in the body for weeks. This is important to know because after taking hemp extracts for a few weeks you may find that you can gradually reduce the amount of drops you take whilst still achieving the same desired effect. Once again, this will depend on your individual circumstances. We encourage all our customers to experiment with the serving size.

Hemp extracts are considered safe and research is still in its early days. Please find out and experiment what works best for you !

15. Where is the hemp grown?

All hemp (Cannabis sativa) is outdoor grown in pristine soil by selected industrial hemp cultivars.

16. Where is the oil made?

The full spectrum cannabinoid rich Co2 hemp extract is further refined, analysed and tested for purity and potency and blended into our premium hemp extract oils by Bluebird Botanicals, Colorado, USA. Bluebird are America's favourite hemp company, respected for being an industry leader and trusted by thousands of happy customers.

17. How is the oil extracted?

Our products are made using a supercritical (or subcritical) CO2 extraction process. It is considered the best method to extract cannabinoids whilst preserving terpenes. It is a process requiring skill and experience to achieve optimum results. The supercritical CO2 extraction helps to ensure the oil is pure.

18. How do I best give the Pet Blend oil to my four legged friend?

We suggest you drop the oil onto a treat or mix with their food which might be easier than using the pipette.

19. How many drops should I give my pet?

The average adult takes 15 drops per day. You should consider the weight of your pet.

As a guidance only small dogs and cats give 1-5 drops, medium sized dogs 6-10 and large dogs 10-15.

Hemp extracts are generally considered safe and you may choose to give you pet more or less drops. Like with humans, it is best to observe them and see what dosage works best for them !

20. Where is our Cream made?

Our Cream is made in a cosmetics factory in the Czech Republic. The cream has undergone rigorous safety testing to ensure the highest quality - clinical studies, microbiological testing, allergy testing, and dermatologist testing. It is manufactured in the EU under certification of the EC Cosmetic Regulation 1223/2009 and is registered in the EU Cosmetic Product Notification Portal under reference number 1673930.

21. What makes our Cream so good?

Our cream is prepared using advanced technology based on lipophilic-acrylic matrix that reduces irritating emulsifiers. The texture is very light, absorbs instantly, does not irritate the skin and leaves no greasy residue.

Our cream contains not only hemp oil, but also hemp extract from industrial hemp (Cannabis Sativa) - a source of unsaturated fatty acids, phospholipids, and phytosterols, range natural antioxidants, biominerals, vitamins, carotenoids and chlorophylls. The natural cannabinoid (CBD) ingredients react positively with the body’s endocannabinoid system which scientific investigation suggests it is responsible for regulating and stimulating the regenerative ability of the body.

Cold pressed hemp oil contains essential fatty acids and gamma-linolenic acid, which takes care of the development of the natural barrier function of the skin. Hemp oil contains more natural essential fatty acids than any other oil extracted from plants in perfect ratio 3:1 - Omega-6: Omega-3.

We have combined the hemp oil carefully with organic unrefined oils from macadamia, almond and rose at a controlled temperature, so as to retain the natural bioactive properties of the oils.

Our cream is FREE FROM animal products, preservatives, synthetic dyes, irritating plant essential oils and perfume components, petroleum products, synthetic silicone, biodegradable surfactants. It is 100% natural.

22. Are cannabinoids from Hemp as good as cannabinoids from marijuana?

Yes is the short answer. Cannabinoids are cannabinoids, whether from marijuana or hemp. It is also worth noting that most marijuana has a very low non-psychoactive cannabinoid profile, so most of the time hemp would be much more preferable for anything besides THC. Marijuana is usually very high in THC (gives people the high) but usually very low in other non-psychoactive cannabinoids.

23. What's the difference between Hemp and Marijuana?

Scientifically and genetically, industrial Hemp and Marijuana can be the same plant, with a genus and species name of Cannabis sativa.

Industrial Hemp is always a strain of Cannabis sativa, while marijuana can be Cannabis sativa, Cannabis indica, or Cannabis ruderalis. Marijuana, 99% of the time, has a high amount of THC and only a very low amount of non-psychoactive cannabinoids. Hemp, on the other hand, naturally has a very high amount of non-psychoactive cannabinoids, and naturally has a low, trace amount of THC.

The good news is that the cannabinoid profile of hemp is ideal for people looking for benefits from cannabis without the 'high.'

24. What is the difference between hemp seed oil and high cannabinoid content hemp oil?

Regular hemp seed oil and cannabinoid rich hemp oil is NOT the same product.

Standard hemp oil, which can be found cheaply in shops, is a very different product to our Hemp extract oils. Regular hemp oil is produced by cold pressing the seeds and is a healthy nutritious food source. But it only has only trace amounts of cannabinoids in it.

Whereas our oils contain a Full Spectrum cannabinoid extract from a supercritical CO2 extraction process of the hemp plant itself. Thus the extract contains many phytocannabinoids, terpenes and much more. A detailed analysis is listed above in point 4 of the FAQ and also in our detailed product description.

25. What countries do we ship hemp extract oils and Creams to?

We ship to Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovenia, Spain, Sweden, UK.  

We charge a postal rate at cost, all parcels UK and most of Europe are shipped with Royal Mail, requiring a signature on receipt. Unfortunately due to problems with the postal service in certain countries we now ship by a dedicated courier service (such as UPS) to ensure you receive your oils timely, shipping is charged at cost.

Want to learn more about cannabinoids and hemp extracts?


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